Website Terms of Use

This website is operated by Wesley Harrington Smith (ABN 88 761 784 317), an Australian sole trader using the Retainerly brand. Questions can be sent to contact@retainerly.ai or by post to Wesley Harrington Smith, Suite 49016, PO Box 16, Nobby Beach QLD 4218, Australia. This is a postal correspondence address.

These terms explain permitted use of the website. They are separate from any Client Services Agreement, Operator Services Agreement or statement of work. Browsing or sending an enquiry does not itself commit you to purchase services or perform work.

The website provides general information about Retainerly's approach to managed automation infrastructure. Examples are illustrative and do not guarantee results, savings, revenue, uninterrupted availability or suitability for every business.

The services offered, supported systems, scope, coverage, responsibilities, price and any service levels must be confirmed in the relevant agreement. Nothing in these terms excludes rights that cannot lawfully be excluded or excuses a misleading representation.

Provide accurate information relevant to your enquiry and only information you are authorised to share. Do not send passwords, API keys, sensitive customer records or confidential materials belonging to others through the general contact form.

Businesses and interested specialists can contact us initially to discuss their needs or experience. Formal operator applications, qualification, acceptance, onboarding and activation are separate stages where applicable. An enquiry, application or acknowledgement of receipt does not guarantee an engagement, appointment, activation or assignment of work.

Retainerly's model is implementation within an ongoing managed automation service. The scope and terms of any engagement are agreed separately.

These website terms do not establish payment arrangements, cancellation rights, service-level commitments or ownership of project deliverables. They do not vary an existing agreement or extinguish accrued rights.

You may use the website for lawful information and enquiry purposes. Do not attempt unauthorised access, interfere with availability or security, introduce harmful code, impersonate another person, submit unlawful material or use the form for spam.

Reasonable security measures may restrict abusive or harmful use. If a genuine enquiry cannot be submitted, contact contact@retainerly.ai. Restrictions on website use do not remove rights under an existing agreement or applicable law.

Website text, design, branding and other materials may be protected by intellectual-property rights belonging to the operator or relevant licensors. You may view, link to and make reasonable personal or internal-business reference copies, subject to applicable law. Do not misrepresent affiliation or reproduce protected materials for a separate commercial purpose without permission or another lawful basis.

You retain any rights you have in materials you submit. Submission gives only the permission reasonably needed to receive, assess and respond to your enquiry. It does not transfer ownership or give us permission to use those materials in public marketing or to train AI models.

Rights relating to client data, project deliverables and third-party materials are determined by applicable law and agreements, not by this website.

External services and websites have their own terms and privacy information. We do not control every aspect of a third-party service, and a link does not guarantee its availability or suitability.

Our responsibilities for our own conduct and applicable consumer rights are not excluded by referring to a third-party provider.

We may maintain or change the website and cannot guarantee that it will always be available or free from errors. This does not change any separately agreed managed-service commitment.

An on-screen enquiry acknowledgement is not acceptance of a project or specialist appointment. If you do not receive an expected response, contact contact@retainerly.ai.

Our Privacy Policy explains the handling of website enquiries, applications and related personal information. These terms do not substitute for an appropriate collection notice or authorise unrelated marketing.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law.

We may update these website terms and display the date of the latest update. Updated website terms do not retrospectively change an existing agreement or extinguish accrued rights.

Questions can be sent to contact@retainerly.ai.